Opportunity is a qualified lead.

If you find out that someone is interested in a product or service you provide, you can turn them into an opportunity. You can also create opportunities for existing customers. You can have more than one opportunity for a single lead or customer.

1. Pre-requisite

No Pre-requisite required

2. How to Create an Opportunity

To Create a new opportunity go to

Sales > CRM > Opportunity

3. Features

3.1 Reminders to Follow Up on Opportunities

It's crucial to keep in touch with your opportunities and nurture the relationship. You can schedule follow-up dates by setting the 'Next Contact Date' and 'Next Contact By' fields. This creates a calendar event for the user selected in the 'Next Contact By' field and sends a notification on the specified date.

3.2 Auto-assign Opportunities to Sales Executives

You can define Assignment Rules to automatically assign the opportunities to sales executives.

3.3 Auto-close Opportunities

If you do not receive a response from an opportunity for a certain number of days, you may want that opportunity to be closed automatically.

You can set the number of days in Selling Settings.

3.4 Create a Quotation, Supplier Quotation and Requesr for Quotation

From the “Create” dropdown menu in StrideERP, you can create a quotation and relevant field values will be automatically copied over. If you need to provide a quotation to your customer based on a quote from your supplier, you can create a supplier quotation directly from the opportunity in StrideERP.

Best Practice: Leads and Opportunities are often referred as your “Sales Pipeline” this is what you need to track if you want to be able to predict how much business you are going to get in the future. Its always a good idea to be able to track what is coming in order to adjust your resources.

3.6 Capture the Reasons for Lost Opportunities

When you miss out on an opportunity, you can record the reasons for losing it. This helps you study the patterns over a long period and identify areas in the organization that need improvement.

3.7 Minutes to First Response

After sending the first email reply to an opportunity, the system calculates the time it took to respond and displays it in a field as "Mins to First Response".

A report is generated called 'Minutes to First Response for Opportunity'. Read CRM Reports for more details.