Terms and Conditions

Terms and conditions are a set of rules and agreements that describe the terms of a service or product offered by a seller to a buyer.

Each Quotation/Sales Order should ideally include a set of contract terms. Terms and conditions are typically included to specify service terms, usage conditions, or to limit the seller's liability in case of any harm caused to the buyer from using the provided goods or services. Creating template(s) for your Terms and Conditions is recommended to have a consistent set of terms.

1. Pre-requisite

No Pre-requisite required

2. How to create Terms and Conditions Template

To create a Terms and Conditions Template go to

Sales > Sellings > Terms and Conditions Template

2.1 Terms and Conditions when printing

Once the Terms and Conditions are established in a Sales/Purchase transaction, they will be displayed when the transaction is printed.

2.3 What should Terms and Conditions contain?

Here is a list of important topics that should be included in Terms and Conditions:

  • Validity of the offer.
  • Payment Terms (In Advance, On Credit, part advance, etc).
  • Explanation of any additional charges payable by the Customer.
  • Safety and usage warnings.
  • Warranty information, if applicable.
  • Return Policy.
  • Terms of shipping, if applicable.
  • Guidelines for resolving disputes, indemnity, and liability.
  • Address and Contact details of your Company.

Terms and conditions are the set of general and specific arrangements, provisions, requirements, rules, specifications, and standards that a company adheres to. These specifications form an essential part of the agreements or contracts that the company enters into with its customers, suppliers, or partners.