It is a collection of individual metrics that helps to define your quality goals. It is a basic quality management process to establish a set of quality objectives.

You can create a Quality Goal for your business having multiple Quality Objectives. Different Quality Objectives for a Goal can have definite numeric target or target measured in terms of completion status(yes or no). It is monitored based on Frequency which is set for that Goal.

If you set the frequency, a Quality Review document will be created automatically periodically where you can maintain the actual performance measures.

1. Pre-requisite

No Pre-requisite required

2. How to Create a Quality Goal

To access the Quality Goal list, go to:

Management > Quality > Quality Goal